About these terms
These terms apply to cakes, desserts and catering supplied by Selomira from our Perth kitchen. Our address is Level 43, Central Park, 152-158 St Georges Terrace, Perth WA 6000, and our phone number is +61 8 6274 9183. By placing an order you accept these terms.
When you book with us, a written quote and these terms form the agreement between you and Selomira. If anything in a quote conflicts with these terms, the quote wins.
Quotes and orders
Quotes are valid for 30 days from the date we send them. Prices can change after that because ingredient costs move, especially for chocolate, butter and fresh flowers.
Your booking is confirmed when we receive the deposit and you have signed off on the final design. Until then, your date is held for 48 hours and may be released to another customer.
- Final design and flavour choices are due 14 days before the event
- Final guest numbers for catering are due 48 hours before delivery
- Any change you request inside those windows may not be possible
Payment
We ask for a 30 percent deposit to confirm a booking. The balance is due seven days before delivery for cakes, and on the day for catering accounts with approved credit terms.
We accept card, bank transfer and, for corporate accounts, purchase orders against net 14 terms. Prices include GST unless a quote states otherwise.
Changes and cancellations
If you cancel more than 21 days before the event, we refund the deposit less any work already done. Inside 21 days the deposit is not refundable, because we have already ordered stock and booked the date.
If you cancel inside seven days, or on the day, the full amount is payable. If we have to cancel for reasons within our control, we refund everything you have paid.
Delivery and collection
We deliver across the Perth metro area. Deliveries beyond 12 km from the CBD carry a travel charge that we show on your quote. We deliver to the address or venue you give us, and we need someone there to receive the order.
If you collect from our kitchen, the cake is your responsibility from the moment it leaves. Store it flat, keep it cool, and follow the handling card we give you.
Our responsibility
We take real care with every order, but once a cake has been delivered and signed for, how it is stored and served is outside our control. We are not liable for damage caused by heat, mishandling or an unsuitable table, and our liability is limited to the value of the order.
If something is wrong with your order, tell us within 24 hours so we can look at it. These terms are governed by the laws of Western Australia.